Conflict & Work
60-80% of all difficulties in the workplace stem from strained relationships between employees
not from deficits in individual employee’s skill or motivation.
43% of all employees don’t think their bosses deal with conflict as well as they should
36% of communication is tone of voice, 55% is body language and the remainder is the actual content.
conflict management drives win/win results. 76% of employees identified a good results when conflict was well managed.
25-40% of a manager’s time is spent dealing with workplace conflicts that’s +50 days per manager not focused on innovation, customers, sales and profit
67% of employees avoid colleagues due to bad feelings from conflict, creating significant losses in collaboration and productivity.